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This Policy is all about why and when we collect information about our website visitors. Let us talk you through how we use it.  

We are always working to improve, so do check in for any changes as we look to improve our policy.  


How do we collect information from you? 

When you use the website, we get information about how you use it, what pages you visit, when you contact us, if you sign up to receive a download or sign up to our email list or make a purchase through our shop.  

What type of information is collected from you? 

We collect personal information such as your name, your address, email address, IP address and which pages you accessed and when.  

However, if you purchase a product from us, we use a third party payment processor, so we do not hold your card information. That is stored by the companies we use as a secure online capture and payment processors.  

How is your information used? 

We may use your information to: 

Process any orders you have submitted; 

To carry out our obligations arising from any contracts entered into by you and us; 

Dealing with entries into a competition; 

Seek your views or comments on the services we provide; 

Notify you of changes to our services; 

To send you communications which you have requested and that may be of interest 

to you. These may include information about campaigns, promotions of our goods and services 


We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. 

You can request to have your information deleted at any time. Requests should be made to 

Who has access to your information? 

We will not sell or rent your information to third parties. 

We will not share your information with third parties for marketing purposes. 

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process purchases and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. These third parties will not use your information for their own direct marketing purposes.  

We will not release your information to third parties for them to use in their own direct marketing purposes unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. 

When you are using our secure online shop pages, your purchase is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us. 

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected. 

Your choices 

You have complete control over whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we are doing and our products and services, then you can unsubscribe at any time using the ‘unsubscribe’ link that is present at the bottom of all of our email communications. 

We will not contact you for marketing purposes by email unless you have given your prior consent.  You can change your marketing preferences at any time by contacting us by email: 

How you can access and update your information 

We want the accuracy of your information to be up to date and precise. The accuracy of your information is important to us.  

If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: and we will be happy to amend your details as required.  

You have the right to ask for a copy of the information OK Design holds about you (we may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you). 

Security precautions in place to protect the loss, misuse or alteration of your information 

Although we are small, we do our utmost to ensure that your personal information is treated securely. Our web pages where sensitive information, such as payment details, is encrypted with an SSL certificate. You can tell by the little padlock icon by the URL bar.  

Unfortunately, non-sensitive data such as your email address is transmitted through the Internet and we can not make any guarantees that this is 100% secure and information you transfer online is done so at your own risk.  


We may use your personal information in order to create a profile for you so that we may best decide which information to send to you based on your interests. 

Use of ‘cookies’ 

Like most websites, OK Design uses ‘Cookies’. Cookies generally collect data about your use of the website such as which pages you visit, how long your visit lasts etc. This information is purely statistical and does not identify you to us personally. However, that information is stored and will allow the website to recognise you when you visit again.  

If you wish to turn off cookies you can do so by adjusting your browser preferences.  

16 or Under 

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information. 

Transferring your information outside of Europe 

In order to offer the service that we do through this website, the information you provide to us may be transferred to countries outside the European Union (“EU”). For example, our email marketing provider is located outside of the EU. These countries may not have similar data protection laws to the UK.  

By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. 

For purposes of EU data protection law, I, Oliver Knowles, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Alternatively, you can mail me at;

Oliver Knowles
4 William Bricknell Pavilion
81 Portswood Road

SO17 2AS




This document was created using a Contractology template available at 

Privacy Policy

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